Terms & Conditions

1. Agreement to Terms

These Terms & Conditions ("Terms") govern your access to and use of the websites, platforms, and security services provided by AIOAK Incorporation ("AIOAK", "we", "us"). By creating an account, submitting a service request, or otherwise using our services, you agree to be bound by these Terms on behalf of yourself and any organization you represent.

2. Services

AIOAK provides security services for software-based AI agents and firmware-driven hardware equipment, including but not limited to: security assessment and threat profiling, penetration testing, compliance and framework alignment, advisory services, security training, and continuous monitoring ("Services"). The specific scope, deliverables, and timelines of each engagement are defined in the applicable service request and any accompanying statement of work.

3. Accounts and Eligibility

• You must provide accurate, current, and complete information when registering an account or organization.
• You are responsible for safeguarding your credentials and for all activity under your account.
• You must be authorized to act on behalf of the organization you register.
• You must notify us promptly at [email protected] of any unauthorized use of your account.

4. Engagement Model and Fees

Unless otherwise agreed in writing, eligible engagements may begin as free engagements. Fees become payable only after the client confirms satisfaction with the delivered results ("pay-on-satisfaction"). Once satisfaction is confirmed, invoices are due according to the payment terms stated on the invoice. AIOAK reserves the right to define which engagements qualify for the pay-on-satisfaction model and to require deposits or standard billing for certain scopes.

5. Client Responsibilities and Authorization

Security testing requires explicit authorization. By requesting Services, you represent and warrant that:

• You own, or have documented authority over, all systems, agents, devices, and environments submitted for testing or assessment.
• You will provide accurate scoping information and timely access reasonably required to perform the Services.
• You will not direct AIOAK to test systems belonging to third parties without their written consent.

6. Acceptable Use

You agree not to use our platforms or Services to:

• Violate any applicable law or regulation;
• Attempt to gain unauthorized access to systems, data, or accounts of AIOAK or any third party;
• Misrepresent your identity, authority, or ownership of systems;
• Use findings, reports, or tools provided by AIOAK to harm third parties.

7. Confidentiality

Each party agrees to protect the other's confidential information with at least the same degree of care it uses for its own, and no less than reasonable care. Security findings, vulnerability details, and reports are confidential and are disclosed only to the client's authorized personnel, except where disclosure is required by law.

8. Intellectual Property

AIOAK retains ownership of its methodologies, tools, templates, and pre-existing materials. Upon full payment (or completion of a free engagement), the client receives a non-exclusive, perpetual license to use reports and deliverables for its internal security purposes. Client systems and data remain the client's property at all times.

9. Disclaimers

Security services reduce risk; they cannot eliminate it. No assessment, test, or monitoring service can guarantee that a system is free of vulnerabilities or immune to compromise. Except as expressly stated, Services are provided "as is" without warranties of any kind, whether express or implied.

10. Limitation of Liability

To the maximum extent permitted by law, AIOAK's aggregate liability arising out of or relating to the Services shall not exceed the fees paid by the client for the specific engagement giving rise to the claim, and in the case of free engagements, one hundred US dollars (USD $100). AIOAK shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business.

11. Termination

Either party may terminate an engagement with written notice. Upon termination, the client remains responsible for fees corresponding to work already accepted, and each party shall return or destroy the other's confidential information upon request. AIOAK may suspend or terminate accounts that violate these Terms.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated revision date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms may be directed to [email protected].